Privacy Policy

About this Privacy Policy

Glorion Casino respects the privacy of players in Australia and aims to handle personal information in a clear, responsible and secure way. This policy applies to information collected through our website, account services, customer support channels and related online functions. It is intended to help you understand what information may be collected, why it is needed, how it may be used and what choices are available to you.

Jump to

By using the website or opening an account, you acknowledge that information may be handled as described in this policy. Some information is necessary to provide gambling services, operate an account, process transactions and meet legal or security requirements. Other information, such as certain marketing preferences, may be optional. If you decide not to provide information that is required for a particular purpose, we may not be able to provide that service or complete the requested activity.

This policy should be read together with any other notices shown during registration, account use, payment, verification or support interactions. Those notices may explain a particular collection or use in more detail. We may update this policy from time to time to reflect changes to our services, technology, legal requirements or privacy practices. The current version published on the website will apply from the date it is made available.

Information covered by this policy

Information that identifies you or can reasonably be linked to you, such as your name, date of birth, contact details and account information.
Information provided when you communicate with support, use account features, enter promotions or otherwise interact with the website.
Information generated by your use of the website, including technical, device, browser, connection and cookie information.
Records connected with deposits, withdrawals, gameplay, account activity, verification and other transactions.

Information we collect and why we use it

The information we handle depends on how you use the website and the services you request. We try to collect information that is reasonably needed for a particular purpose. In general, information is collected directly from you when you register, update your account, submit documents, make a transaction, contact support or change your preferences. Some information is collected automatically when you browse or use the website.

Common types of information

Account details, such as your name, date of birth, residential or contact details, login information, account preferences and records of communications.
Identity and verification documents or information used to confirm your identity, age, eligibility and the accuracy of account details.
Payment and transaction records, including deposits, withdrawals, payment method information, transaction references, account balances and related activity.
Gaming and account activity, such as selections, sessions, account settings, responsible gambling choices and interactions with available services.
Device and technical information, such as your IP address, browser type, operating system, device identifiers, language, time zone, access times and general location information.
Cookie and similar technology data, including information about pages visited, links used, preferences and how the website performs.

We may use this information to create and administer your account, provide requested services, process payments and maintain accurate records. We may also use it to complete identity, age, security, anti-fraud and risk checks; detect unusual, suspicious or unauthorised activity; protect the website and its users; respond to questions; investigate complaints; and improve the reliability and usability of our services.

Information may also be used to meet legal and compliance obligations, support responsible gambling processes, keep required records, resolve disputes and enforce our terms. Where permitted and where you have made an appropriate choice, we may use contact details to send information about services, updates or marketing. Marketing messages will include a way to opt out or change your preferences.

We may combine information collected from different parts of the website where this is reasonably necessary for account administration, security, customer support, compliance or service improvement. We do not use personal information for unrelated purposes unless you agree or the use is allowed or required by applicable requirements.

Sharing, security and retention

We may disclose personal information where this is reasonably necessary to operate the website and provide services. For example, information may be shared with carefully selected providers that assist with payment processing, identity verification, fraud prevention, technology, hosting, customer support, communications, security or other operational functions. These providers may only use information to perform relevant services or as otherwise permitted.

Information may also be disclosed where required or permitted by law, in response to a valid legal request, or where disclosure is reasonably necessary to protect users, the website, our rights or the integrity of services. This can include sharing information to investigate suspected fraud, misuse, security incidents, account compromise or other unlawful activity. We do not sell personal information as a general business practice.

Keeping information secure

We use reasonable administrative, technical and organisational safeguards designed to protect personal information from loss, misuse, unauthorised access, alteration or disclosure. The safeguards used may include access controls, authentication measures, monitoring, secure systems and staff or provider procedures. No online service can guarantee absolute security, so you should keep your login details confidential, use a secure device and contact support promptly if you suspect unauthorised access.

Where services involve external providers, those providers may process information on our behalf and may have their own systems and privacy arrangements. Depending on how a service is delivered, information may be accessed or processed in Australia or another country. We take reasonable steps to require appropriate handling and protection of information, while the precise arrangements may vary according to the service involved.

How long we keep information

We keep personal information only for as long as it is reasonably needed for the purposes described in this policy, including account administration, security, dispute handling and service improvement. Some records must be kept for a period required by law even after an account is closed or you ask for information to be deleted. When information is no longer needed, we may delete it, anonymise it or securely dispose of it in accordance with our processes.

Cookies and your privacy rights

Cookies and similar technologies

The website may use cookies and similar technologies to remember settings, keep account functions working, support security, understand website use and improve performance. Cookies are small files or data elements stored on your device by your browser. Some are needed for essential features, while others help us understand visits or tailor communications and content.

You can manage, block or delete cookies through your browser settings. If you restrict essential cookies, some website functions may not work properly or you may need to enter preferences again. Browser controls differ between devices and browsers, so you should check the settings and help information for the browser you use. Changing cookie settings does not necessarily remove information already collected before the change.

Requests about your personal information

Subject to applicable requirements and reasonable verification, you may ask us to explain how your information is being handled and request action in relation to it. To exercise a privacy right, please email support@glorioncasino.wtf. Include enough information for us to understand your request, but do not send unnecessary passwords, payment credentials or other sensitive information.

Access: ask for confirmation about whether we hold personal information about you and request a copy or explanation of that information.
Correction: ask us to correct information that is inaccurate, incomplete or out of date. You can also update some account details through available account settings.
Deletion: ask us to delete your personal information where there is no continuing need or legal reason to keep it. Deletion may not be possible for records that must be retained or are needed for security, disputes or legal obligations.
Marketing consent: withdraw your consent to marketing or change your communication preferences. You can also use the unsubscribe option in a marketing message where one is provided.

We may need to verify your identity before responding to a request. This helps protect account information from unauthorised disclosure. We aim to handle valid requests within a reasonable period and may contact you if we need clarification. In some situations, we may refuse or limit a request where this is allowed or required, including where complying would affect another person, compromise security, prevent fraud detection or conflict with a record-keeping obligation. If that happens, we will explain the position in general terms where permitted.

Questions and complaints

If you have a question, concern or complaint about this Privacy Policy or the handling of your personal information, contact support@glorioncasino.wtf. Providing details about the relevant account or interaction can help us review the matter, but please only provide information that is necessary. We will consider privacy concerns fairly and work to address them in a reasonable way.

Players Also Enjoy

Shining Crown

Mr Hallow-Jackpot!

Poker 7 Joker Wild K

Fruity Treats

Jack the Giant Hunter

Frogs Scratch