Responsible Gaming

Glorion Casino is committed to promoting a safe, balanced and informed approach to online gambling. Gambling should be an enjoyable form of entertainment, not a way to make money, solve financial problems or cope with stress. Before you play, consider your circumstances, understand the risks and decide how much time and money you are comfortable spending. If gambling stops being fun or begins to affect your wellbeing, relationships or finances, take a break and seek support.

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Gambling should stay within your limits

Responsible gambling means making informed choices and keeping gambling within limits that suit your personal and financial circumstances. There is no guaranteed way to win, and gambling outcomes are based on chance. Past results do not predict future results, and a win is never owed because of previous losses. Every wager carries a risk of losing money.

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Only gamble with money you can afford to lose after your essential expenses have been paid. Do not use money set aside for rent, bills, food, education, medical costs or other important commitments. Gambling should not affect your ability to meet everyday responsibilities. It is also important not to borrow money, use credit intended for necessities or sell personal belongings to continue gambling.

Plan before you play

Decide on a spending limit before starting and stop when that amount has been reached.
Set a time limit and take regular breaks away from the screen.
Keep a record of deposits, wagers and losses so you have a clear view of your activity.
Treat any winnings as part of the gambling experience, not as income or a reliable source of funds.
Avoid gambling when you are upset, tired, affected by alcohol or other substances, or trying to recover losses.
Do not allow gambling to replace work, study, family time, exercise or other activities you value.

A limit is most effective when it is chosen calmly, before gambling begins. Changing a limit during an emotional session can make it harder to stay in control. Consider telling someone you trust about your plan so they can help you remain accountable.

Tools and choices that can help

Depending on the features available on your account, you may be able to use controls that support responsible play. These can include deposit limits, wagering or loss limits, session reminders, time-outs and account self-exclusion. Availability, operation and review arrangements may vary, so read the relevant information carefully before using a control.

Financial limits

A deposit limit can restrict the amount added to an account during a selected period. It is designed to help you manage the money you make available for gambling. A deposit limit does not guarantee that you will not lose money, and it does not replace a personal budget. Choose an amount that remains affordable even if it is lost in full.

Time-outs and breaks

A time-out can prevent gambling for a shorter period when you need space to reconsider your activity. Use a break if you feel frustrated, are chasing losses or notice that gambling is taking more attention than intended. During a break, avoid opening other gambling accounts or moving to another gambling service to continue playing.

Self-exclusion

Self-exclusion is a stronger restriction for people who want to stop gambling for a specified period or longer. If you choose self-exclusion, do not try to bypass it by creating another account, using another person’s account or asking someone else to gamble on your behalf. If you are considering self-exclusion, it may also help to block gambling-related websites and applications, remove saved payment methods and speak with a trusted person or support service.

If you request a limit, time-out or self-exclusion, follow the instructions provided through the account or support process. Restrictions may have different effects and may not apply to every gambling service you use. For broader protection, consider using relevant financial, device and account controls alongside any available casino tools.

Recognising when gambling may be a problem

Problem gambling can develop gradually. It may affect anyone, regardless of age, income, occupation or previous experience. You do not need to wait for a serious financial loss before asking for help. Early support can make it easier to regain control and protect your wellbeing.

Possible warning signs

Gambling for longer than planned or finding it difficult to stop.
Increasing the amount wagered to achieve the same excitement or to try to recover losses.
Repeatedly returning to gambling after deciding to stop or take a break.
Thinking about gambling throughout the day or feeling restless when not gambling.
Hiding gambling activity, losses or account statements from family, friends or colleagues.
Borrowing money, missing bills or using savings to fund gambling.
Feeling anxious, low, irritable, ashamed or distressed because of gambling.
Allowing gambling to interfere with work, study, sleep, relationships or daily responsibilities.
Gambling to escape personal problems, difficult feelings or financial concerns.
Selling possessions or using money intended for other people to continue gambling.

If any of these signs sound familiar, stop gambling and consider asking for help. Do not try to recover losses by placing larger or more frequent bets. Chasing losses generally increases the risk of further harm. A qualified gambling counsellor can help you understand your options without judgement and develop a plan that fits your situation.

Practical steps you can take now

Stop gambling and withdraw from the gambling environment.
Use available account restrictions, including a time-out or self-exclusion where appropriate.
Tell a trusted family member, friend or colleague what is happening.
Review your finances and protect essential money from further gambling.
Seek confidential help from an appropriate gambling support service in Australia.
If gambling has caused serious distress or you feel unsafe, contact emergency or crisis support in your area immediately.

Protecting young people and maintaining account safety

Gambling is for adults only. People under the applicable legal age must not create or use an account, place wagers or access gambling services. Do not allow a young person to use your account, payment method or device for gambling. Keep account credentials private and use suitable device, browser and network controls to restrict access where needed.

Parents, carers and guardians can help by talking openly with young people about the difference between games, promotions and gambling, and by explaining that gambling outcomes are not a reliable way to earn money. Monitor shared devices and payment methods, and seek advice if a young person has been exposed to gambling or is showing concerning behaviour.

Keep your account personal

Do not share your username, password, verification codes or other security information.
Use a strong password and update it if you believe someone else may know it.
Do not let another person deposit, wager or withdraw through your account.
Check account activity and payment records regularly.
Contact the available account support channel promptly if you notice activity you do not recognise.
Be cautious of messages that ask for passwords, payment details or urgent transfers.

Glorion Casino may apply account checks, restrictions or other measures where required by applicable rules and its account terms. These measures are not a substitute for personal limits or professional support. Players remain responsible for making sure gambling is suitable for their circumstances and for complying with applicable Australian laws and account requirements.

Support is available

You do not have to manage gambling concerns alone. Speak with someone you trust and contact a recognised gambling support service in your state or territory for confidential advice. Support may be available for players, family members and friends affected by someone else’s gambling. If you are experiencing immediate danger, severe distress or thoughts of self-harm, contact local emergency or crisis services without delay.

Responsible gambling is an ongoing choice. Review your limits regularly, take breaks and act early if your gambling changes from entertainment into a source of pressure. By staying informed and using the controls available to you, you can make safer decisions while using Glorion Casino.